Fortress Xperience is now open for you again.
Tickets already purchased remain valid and can be redeemed at a later date. For questions regarding rebooking or refunds please contact firstname.lastname@example.org.
Splendor. Tears. Disasters.
Closer than ever.
A WELL-KEPT SECRET
Descend to a journey through time!
Hidden beneath Bruehl’s Terrace, the Dresden Fortress awaits you with an unforgettable adventure. Follow Duke Maurice who will guide you through the 450-year-old ruins and tell you all about his adventures in what used to be the most modern bastion fortress in Germany.
With stunning 360-degree projections
and atmospheric 3D audio technology, we unleash the secrets of the Dresden Fortress. This all-new 1,500 sqm multimedia exhibition will rip you from your everyday life and plunge you into the distant past.
IN THE MIDDLE OF
Experience 450 years of turbulent history
and discover the secrets of the Dresden Fortress! How was the secret porcelain formula discovered? How must it have felt to be held prisoner here? And how high was the water during the flood of the century? Splendor. Tears. Disasters. Closer than ever.
It is just a 10 minute walk from the Dresden Fortress to the Dresden Zwinger. Get your combined ticket and let us take you into the turbulent history of the city!
Fortress Xperience is now open for you again.
Booked online tickets remain valid. Please send questions about reimbursement to email@example.com.
Mon–Sun 10:00 am — 6:00 pm, no admission past 04:30 pm
Closing days 2020:
May 25, 2020
August 31st, 2020
November 9 to 12, 2020
December 24 to 25, 2020
December 31st, 2020
Full rate: € 10.00
Reduced rate: € 7.50
children from 12 years (please note our age recommendation), apprentices, students, members of the Federal Volunteers Service (Bundesfreiwilligendienst) / Voluntary Social Year (FSJ) / Voluntary Ecological Year (FÖJ) / Voluntary Military Service; disabled persons, recipients of unemployment benefits, welfare benefits or asylum seeker benefits, refugees with long-term or short-term residence permits, holders of a welfare pass (Sozialpass), Members of the Federal Association of German Tour Guides (Bundesverband deutscher Gaestefuehrer e. V.) and the Association of German Art Historians (Verband Deutscher Kunsthistoriker e.V.), holders of the Saxon Volunteer’s Card (Saechsische Ehrenamtskarte), (each with valid ID)
Children aged 6-11: € 1.00 (please note our age recommendation)
Free entry: Holders of the schloesserlandCARD (including 2 children aged 16 and under) and
children aged 5 and younger (please noe our age recommendation), birthday boys and girls, companions of disabled persons with the mark “B” on their disability pass, holders of the Family Pass (Landesfamilienpass), journalists, tour guides, coach drivers with travel groups, one assistant for every school children, members of ICOM (International Council of Museums), ICOMOS (International Council on Monuments and Sites) and the German Museum Association (each with valid ID)
Age recommendation: from 12 years on
Festung Xperience is an one-hour event with content and emotional appeal, which is why we recommend a visit for children aged 12 and over. This recommendation should not be interpreted as a restriction. Parents are free to choose to have younger children with them as well. The exhibition is not suitable for children under the age of 6.
Combined Ticket with Zwinger Xperience "The Wedding of the Century 1719"
- within a 10 minutes walking distance!
€ 11.00, reduced rate: € 9.00 Valid: 3 days
Where is the entrance to the Festung Xperience?
The new elevator on Bruehl’s Terrace will take you down to the Festung Xperience in the vaults of the Dresden Fortress.
Where is the new elevator?
There are three ways to get to the elevator on Bruehl’s Terrace on foot:
- via the stairs at Georg-Treu-Platz – you will see the elevator above you on the opposite side
- via the stairs at Schlossplatz – walk around 150 m until you reach the elevator on your left
- via the entrance on Hasenberg – walk around 150 m until you reach Bruehl’s Terrace, and the elevator will be on your right
Getting there by public transport:
- Closest tram stops: Synagoge (Line 3 and 7) or Altmarkt (Line 1, 2 and 4)
- Closest train stations (Deutsche Bahn): Hauptbahnhof Dresden, Bahnhof Dresden Mitte
Current information on public transport in Dresden: www.dvb.de.
The Festung Xperience is just a few minutes’ walk from the public transport stops.
Is Festung Xperience suitable for wheelchair users?
Wheelchair users can access the Dresden Fortress via the new elevator on Bruehl’s Terrace or via the entrance on Terrassenufer.
At the Festung Xperience exit on Georg-Treu-Platz, you will find a stair lift operated by our customer service team.
A wheelchair-accessible toilet can be found in the restroom area at the end of the tour near the museum shop.
Our fire protection concept allows a maximum of two wheelchair users in the fortress at the same time. For larger groups of wheelchair users, Festung Xperience is unfortunately not suitable.
Is Festung Xperience suitable for blind or deaf visitors?
Festung Xperience is an audiovisual experience, which makes it difficult for blind and deaf visitors to visit. We are constantly developing and working to make the fortress more tangible for this group of visitors. As soon as we have an offer, you will find it out here on our website.
What to expect from 3D AUDIO TECHNOLOGY
You will receive a USOMO audio guide at the entrance, which will guide you individually through the rooms and the history of the Dresden fortress.
Usomo is an interactive audio system that can be used to control digital sounds through movements in the room.
The immersive audio technology makes it seem like you can submerge yourself in digitally generated sounds emanating from the room itself.
Sound is transformed from a separate, static layer between man and space into a vibrant pulse that penetrates the room and melts away the boundaries in between.
Unlike a traditional audio guide, you are completely free to move around the fortress at your own pace and can decide how long you want to stay at each station.
What measures do we take for your protection?
Our USOMO audio guides are cleaned for you after each use. This means that the headphones and the mobile receiver are cleaned with a disinfectant that is effective against the coronavirus. Please do not disinfect the audio guide yourself, as contact with the wrong cleaning product can damage our devices.
The mobile receiving device is also packed in a protective cover. This prevents possible virus transmission.
In addition, we offer you a disposable ear cup protection that you can pull over the headphones two ear cups before starting.
According to the mandatory requirements of the state government, a visit to Festung Xperience is only possible with a nose and mouth mask. If you do not have your own, we will provide you with a cover at the cash desk for a fee of 1.50 euros.
We disinfect handrails, door handles and other smooth surfaces several times a day.
Look forward to free WiFi
You can enjoy free WiFi in the "DresdenXperience" network by the elevator on Bruehl’s Terrace, in the ticket office area and in the museum shop.
Are you visiting with a group?
Unfortunately, due to current events, we cannot accept group registrations until the end of May 2020. As soon as group registrations are possible again, you will find out here.
Please send an email in good time before your visit to firstname.lastname@example.org
Groups must be registered due to capacity constraints.
The entrance for registered groups is on Terrassenufer, which is a 150-meter walk from the bus parking lot (22 parking spaces) underneath the Carolabruecke bridge.
Are there group tours?
We do not offer guided tours as each visitor is guided through the fortress individually with our USOMO audio guide.
If you would like to book for a large group, you can either buy the appropriate number of tickets on our online store (currently closed due to the corona virus) or send an email to email@example.com as a non-binding inquiry.
Please note, however, that we cannot accept group registrations until the end of May 2020.
Are there group discounts?
We do not offer group discounts.
Photographing and filming for private purposes is permitted in the Dresden Fortress as long as other visitors are taken into consideration. Flash lights and tripods are not permitted. Non-commercial publication of the image material on social media is possible, stating the location #FestungXperience. This approval does not apply to third party rights. You have to get permission to reproduce or distribute content protected by copyright or personal rights.
The Dresden fortress has a relatively constant but cool temperature all year round. We recommend that you also wear a light jacket when visiting in summer, as you will spend at least one hour in the exhibition.
Furthermore, there is hardly any daylight in the walls under Bruehl's terrace and, since we work with elaborate projections on walls, ceilings and on the floor, there is no further full lighting. Much of Festung Xperience is therefore kept dark. Path lighting in the fortress is of course available.
Please be aware that the spatial situation, the lighting conditions and the projections may be uncomfortable for people with cardiovascular problems. If the given general conditions trigger fears or anxieties, please contact our service staff.
Feel free to get in touch
You can reach us by telephone from Monday to Friday between 10:00 am and 2:00 pm under +49(0) 351-438370357.
Outside these hours you can send us your request via e-mail to firstname.lastname@example.org. We will get in touch with you as soon as possible.
Bruehlsche Terrasse / Terrassenufer
Staatliche Schloesser, Burgen und Gaerten Sachsen gemeinnuetzige GmbH
Geschaeftsstelle Zwinger / Festung Dresden
Who is entitled to a discount?
You will see a (+) symbol next to the prices on our website (www.festung-xperience.de). Click to see who is entitled to reduced rates and free tickets.
What are the benefits of the schloesserlandCARD?
The schloesserlandCARD not only grants you free admission to both the Festung Xperience and Zwinger Xperience (incl. 2 children aged 0-16); it also cuts your waiting time at the main entrance on Bruehl’s Terrace. You can skip the queue by taking the elevator to the ticket office downstairs. You’ll receive a free ticket when you show your schloesserlandCARD and ID.
Where can you buy vouchers?
You can buy Schloesserland vouchers (you determine the value) from the ticket offices at the Festung Xperience and Zwinger Xperience. Vouchers can be redeemed at all participating establishments of State Palaces, Castles and Gardens of Saxony, non-profit, including the Dresden Fortress. Unfortunately, our vouchers are not sold online.
Where can you redeem a voucher?
Redeem your voucher at the ticket office and get a ticket to the Festung Xperience. If the admission price is covered by your credit with money to spare, you’ll receive the difference as a new voucher.
How long does it take to walk around the fortress?
The tour lasts around 60 to 75 minutes.
Have you lost or not received an email containing your online ticket?
If you have deleted the email containing your online ticket by mistake, or if you have not received any online tickets after placing an order, please outline the matter in an email to email@example.com. Please share your full name and the date of your visit.
How long will your online ticket remain valid?
Your online ticket is valid for a certain time slot, which means you have a 30-minute window where you can enjoy priority access to the fortress. The time slot will begin at the selected time of your visit and will end 30 minutes later. If you have an online ticket, you can go straight to the headphone station without having to queue at the ticket office again. If you arrive at the fortress after your 30-minute window, you will of course still be allowed in, but you will no longer have priority access and may have to wait.
Are you having trouble paying for your online ticket?
The payment process only works if you have agreed to use the TAN PIN security method for online payments with your bank. This procedure became a requirement for online payments across Europe on September 14, 2019.